Terms of service

SHOPPING SECURITY

Online Fishing uses secure server software (“SSL”) which is the industry standard and among the best software available today for secure Internet commerce transactions. This software encrypts your credit card number so that it cannot be read as the information travels over the Internet. We feel the payment options provided are the safest currently available.

PRIVACY POLICY

Any information that we collect in relation to our customers is held in the strictest of confidence. We do not sell or trade this data to outside companies. We only use this information to personalize your experience as well as to notify you of our services, promotions or site enhancements.

SECURITY

We take security seriously and have taken steps to ensure your personal information is secure. We use secure servers and industry standard data encryption whenever we are receiving or transferring your information online. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.

LINKS

Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.

POLICY CHANGES

We may review this policy from time to time and will notify you of any changes by posting an updated version on our website.

 

COPYRIGHT

All of the material and intellectual property rights in relation to Online Fishing is and remains the property of Online Fishing all times, or in the case some material, a third party. You are not permitted to copy or reproduce any material from Online Fishing except for your own private use, non-commercial use. Any other use of material from Online Fishing constitutes a breach of Online Fishing’s copyright. 

DISCLAIMER-

Online Fishing provides general information about Online Fishing and the products and services they offer. The information contained in Online Fishing has been prepared solely for the purpose of providing information about Online Fishing, its subsidiaries and the services and products they offer. Online Fishing reserves the right to change, delete or move any of the material on Online Fishing online at any time without notice.

Online Fishing and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access Online Fishing. This includes viruses alleged to have been obtained from Online Fishing, your use of or reliance on Online Fishing or any of the information or materials available on Online Fishing, regardless of the type of claim or the nature of the cause of action.

In the odd event of an incorrectly advertised/stated price where the customer has made a purchase, Online Fishing reserve the right to refuse or cancel the purchase made. The customer will have the option to a) have the purchase order refunded or b) change the order for goods to an equal or lesser value and any price difference will be refunded.

USE OF ONLINE FISHING BY YOU

Your right to use Online Fishing is personal to you. You may not authorise others to use Online Fishing, and you are responsible for all of your own use of Online Fishing.
You may not download, modify, transmit, or otherwise us any material from Online Fishing public or commercial purposes.

Online Fishing content, information and advice are free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.
Other than connecting to Online Fishing servers by HTTP requests using a web browser, you may not attempt to gain access to Online Fishing servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using Online Fishing or otherwise.

You agree not to disrupt, modify or interfere with Online Fishing or its associated software, hardware and servers in any way and you agree not to impede or interfere with others use of Online Fishing. You further agree not to alter or tamper with any information or materials on, or associated with, Online Fishing.
All information and recommendations supplied by Online Fishing are only intended as guide lines and your final decision should be based on your own product research.

By visiting, viewing or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement. This Agreement outlines the trading Terms and Conditions bound to all Otto’s Tackle World transactions incorporating but not limited to store, online, phone, direct deposit and email ordering and participation in promotions run by Online Fishing. Furthermore, this agreement outlines specific terms of use applicable to all aspects of our website. In these Terms and Conditions "we" or "us" means Online Fishing and "you" means the person, organisation or entity that purchased the products or related services from us.

RETURN AND REFUND

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is applicable for change of mind, and lack of expertise for use of product.

Any incorrect, missing or damaged items received must be reported to Online Fishing within 24 hours of you receiving the delivery.
If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

WARRANTY CLAIM

All goods sold by Online Fishing come with a warranty to be free from any defects or faults. This warranty is not transferable.
Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.
Warranty only covers the item(s) sold by Online Fishing.

A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by Online Fishing to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer's credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. Online Fishing also reserves the right to charge the labour cost for examining these goods where no fault was found.

All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged.

Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.

Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Online Fishing.
Online Fishing is not responsible for any parcel missing in transit, on its return back to Online Fishing